Service Terms and Conditions

Article 1 (Purpose)

These terms and conditions aim to define the rights, obligations, and responsibilities of Dodlab, Inc. (hereinafter referred to as 'the Company') and its members in relation to the use of various services provided by the Company, as well as other necessary matters.

Article 2 (Definitions)

The definitions of the main terms used in these terms and conditions are as follows:

'Service' refers to all services provided by the Company that can be used by 'Users,' regardless of the implemented devices (including PCs, TVs, portable devices, and various wired and wireless devices).
'User' refers to a 'Member' who receives services provided by the Company in accordance with these terms and conditions.
'Member' refers to a person who has provided corporate and personal information to the Company for membership registration and who continuously receives information from the Company and can continually use the services provided by the Company.
'ID' refers to a combination of letters, or letters and numbers, set by the member and approved by the Company for member identification and service use.
'Password' refers to a combination of characters (including special characters) and numbers set by the member themselves for confirming their identity corresponding to their ID and for the protection of confidentiality.
'Paid Service' refers to all services provided by the Company for a fee.
'Payment' refers to the act of choosing a payment method and entering financial information by a member to use the Paid Services provided by the Company.

Article 3 (Supplementary Provisions)

Matters not specified in these terms and conditions are subject to the laws and regulations or to the specific terms and conditions, operating policies, and rules (hereinafter referred to as 'Detailed Guidelines') established by the company. In case of any conflict between these terms and the Detailed Guidelines, the latter shall prevail.

Article 4 (Effectiveness and Amendment of the Terms)

These terms and conditions are posted on all internet services provided by DodleLab Corp. Within the bounds of the relevant laws, such as the 'Act on Consumer Protection in Electronic Commerce (hereinafter referred to as 'E-Commerce Act'), 'Act on Regulation of Terms and Conditions (hereinafter referred to as 'Terms Regulation Act'), 'Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as 'Information and Communications Network Act'), the company may amend these terms. When the terms are amended, the company will specify the contents of the amended terms, the effective date, and announce them at least 7 days before the effective date (30 days in case of changes unfavorable or significant to users). For existing users, the company will individually notify them of the amended terms, effective date, and reasons for the change (including an explanation of important matters among the changes) using electronic means (e-mail, text message, in-service electronic note delivery, notification message, etc.). The amended terms will be effective from the announced effective date.

Article 5 (Notifications to Users)

Unless otherwise specified in these terms, the company may notify users using electronic means such as email, text message (SMS), electronic note, and push notifications. For notifications to all users, the company can substitute the notification in the first paragraph by posting on the bulletin board within the website operated by the company for at least 7 days. However, individual notifications will be made in matters that have a significant impact on the user's own transactions. In cases where individual notification is difficult due to the user not providing contact information, failure to update after changes, or incorrect entries, the company will consider the notice in the previous paragraph as individual notification.

Article 6 (Formation of Service Agreement)

The service agreement is established under the following conditions:

When a user wishes to join as a member, agrees to the terms and conditions, submits a membership application, and the company accepts this application.
For services that can be used without membership registration, when a user decides to use the service without applying for membership and makes payment for the service use.
For services that can be used without membership registration, when a user decides to use free services without applying for membership and utilizes related supplementary services, thereby undergoing the procedures mentioned in clauses 1 and 2 above.

Article 7 (Acceptance of Membership)

The company principally accepts the use of services when there is a request for a service contract.
Notwithstanding the foregoing, the company may withhold, reject, or restrict membership registration in the following cases:
- a. If the applicant has previously lost membership status according to these terms (exceptions are made if the company's re-joining acceptance is obtained).
- b. If the application is not under the real name or uses another person's identity.
- c. If mandatory information required by the company is omitted or falsely stated.
- d. If children under the age of 14, minors under the age of 19, limited guardianship or adult guardianship persons do not obtain the consent of their legal representatives.
- e. If it is impossible to approve due to the user's fault or if any other terms and operating principles set by the company are violated.
- f. If registered as a credit delinquent under the Act on the Use and Protection of Credit Information for PC communication and internet services.
- g. If registered as a bad user of PC communication or internet services by the Information and Communication Ethics Committee.
- h. If intending to use already in-use member information or an ID that offends public order and morals.

Article 8 (Change of Member Information)

Members can view and modify their personal information at any time through the personal information management screen. However, certain details like real name and ID necessary for service management cannot be modified.
If there are changes to the details provided during membership registration, the member must update it online or inform the company of the changes via email or other methods.
Members are responsible for any disadvantages arising from not notifying the company of the changes mentioned in clause 2.

Article 10 (Company's Obligations)

The company is committed to continuous and stable service provision and will repair or restore equipment promptly in case of any malfunction or damage.
The company may temporarily suspend all or part of the service without prior notice in the following cases:
- a. When necessary for system emergency inspection, expansion, replacement, or maintenance or construction of facilities.
- b. When it is deemed necessary to replace the system to provide new services.
- c. When normal service provision is impossible due to system or other service facility failures, or wired and wireless network issues.
- d. In the case of national emergencies, power outages, or other force majeure circumstances.
The company strives to facilitate convenience for users in contract-related procedures and contents, such as the conclusion, modification, and termination of a service contract.
The company will display the representative's name, trade name, address, telephone number, fax number, e-commerce business registration number, terms and conditions, privacy policy, etc., on the initial screen of the online service, so that users can easily access this information.

Article 11 (Protection of Personal Information)

The company values users' personal information and makes efforts to comply with laws and regulations such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act.
Through its privacy policy, the company informs users about how their personal information is used and what measures are taken to protect it.
If there is no history of service use for a continuous year from the last usage date, the company can separately store and manage the user's information as per the 'Personal Information Protection Act' and its Enforcement Decree. This information will be stored until the user requests withdrawal of membership or deletion of personal information.
The company applies relevant laws and its privacy policy to the protection and use of users' personal information. However, the company's privacy policy does not apply to external web pages linked from the company's website.

Article 12 (User's Obligations)

Users must submit factual information when applying for usage through membership registration.
Users cannot claim any rights against the company if they register false information or the information of others, and the company is not liable for any resulting damages.
Users must comply with the matters stipulated in these terms, other general regulations set by the company, and notices made by the company.
Users must immediately update their member information, such as address, contact number, and email address, online if there are any changes.
Users are responsible for managing their assigned ID and password.
When selecting an ID, nickname, or other names used in the service, users must not engage in the following activities:
- a. Impersonating or using names similar to the official operators of the company's services to confuse other users.
- b. Using names that include suggestive and obscene content.
- c. Using names that may infringe the trademark, copyright, or other rights of third parties.
- d. Using names that may defame or interfere with the business of third parties.
- e. Using names that include anti-social content or violate relevant laws.

Article 13 (Provision of Services)

The company's services are primarily provided 24 hours a day, all year round.
However, temporary suspension of all or part of the services may occur due to special reasons such as maintenance of the company's systems or replacement of communication equipment.
Detailed information regarding individual services provided by the company can be found on the respective service screens.
The contents of the services provided by the company include:
- a. Collection and management of ICSR information based on ICH E2B(R3).
- b. Analytical functions using collected information.
- c. Reporting functions to regulatory authorities.

Article 14 (Limitation and Suspension of Services)

The company may limit or suspend all or part of the services due to inevitable reasons such as war, disaster, national emergency, or suspension of telecommunication services by the period telecommunications business operator as stipulated by the Telecommunications Business Act.
Notwithstanding the above, free services may be limited or suspended due to the company's operational policies and other reasons, and may be converted to paid services.
When limiting or suspending the use of services, the company will promptly notify users of the reasons, limitation period, and expected schedule.
The company will obtain user consent for converting free services to paid ones after obtaining prior payment information and will notify users of the reason and the scheduled date for the conversion to paid services.

Article 15 (Termination, Cancellation, and Withdrawal Procedures)

Users may request termination of the service contract at any time through user withdrawal application. However, immediate withdrawal may be restricted for a certain period after new registration for preventing misuse of services.
The company may terminate the contract and notify the user if the user violates the obligations under these terms, uses the service in an abnormal or unjust manner, uses prohibited programs, or creates broadcasts and posts that defame or insult others, despite prohibition or deletion requests, occurring more than twice including the first request.
Upon receiving a user's expression of intent for withdrawal, cancellation, or termination, the company will respond to the user. The response will be made by one of the methods notified by the user to the company, and if the user has not provided contact information to the company, the company may not respond.

Article 16 (Compensation for Damages)

The company or users may claim damages if they occur due to the fault of the other party. However, the company is not liable for damages arising from disruptions, suspension, loss or deletion, or alteration of data in free services.
As long as it does not violate the company's operational policies, privacy policy, or other service-specific terms and conditions, the company is not liable for any damages related to the use of its services.

Article 17 (Exemption Clauses)

The company is not responsible for the failure to provide services due to natural disasters or other force majeure events.
The company is not liable for service usage disruptions caused by the user's fault.
The company is not responsible for any loss of expected profits by the users through the use of the services and is not liable for any damages resulting from the data obtained through the services.
The company does not take responsibility for the reliability and accuracy of the content posted by users on the web pages, nor does it intervene in disputes arising between users or between users and third parties mediated through the service.

Article 18 (Payment for Paid Services)

When using the paid services provided by the company, users are required to pay the service fee.
The payment methods for the paid services provided by the company are as follows:
- a. Bank transfer to the designated account.
- b. Various card payments including prepaid cards, debit cards, and credit cards.
The company may verify whether the user has legitimate authorization for the payment method used and may suspend or cancel the transaction until verification is completed.
The company's policy and the standards of the payment company (telecommunication companies, card companies, etc.) and the payment agency may limit the cumulative monthly payment amount and recharge limit per user.
Additional use of paid services may be impossible if these standards are exceeded.
Users are responsible for the information they enter for payment or charge.

Article 19 (Refund)

In case of cancellation or refund due to the user's fault, the following procedures apply:
- a. Services that are used or purchased in a single transaction are non-refundable.
- b. For services that are continuously available, the remaining amount after deducting the amount corresponding to the days used will be refunded.
Notwithstanding the above, the full payment will be refunded in the following cases:
- If there is no service usage record after completing the payment.
- If the user could not use the service due to a disruption or fault attributable to the company.
- If the purchased service is not provided.
- If the purchased service significantly differs from its description or advertisement.
- If the service was significantly unusable due to inherent defects.
The company will refund using the same method as the original payment.
However, if refunding through the same payment method is not possible, the company will refund using an alternative method specified in the individual service.
The company will process the refund procedure within three business days from the day the obligation to refund arises.
However, if the refund is delayed due to the user's fault requiring cooperation, the company is not liable for any delay interest.
The cost required for the refund shall be borne by the party at fault.

Article 20 (Ownership of Rights)

The intellectual property rights, including copyrights, for the services provided by the company are owned by the company.
The company grants users the right to use the services provided by the company only under the conditions set by the company, and users are not allowed to transfer, sell, or provide as collateral these rights.

Article 21 (Governing Law and Jurisdiction)

In case of any dispute related to the service, the competent court shall be the court having jurisdiction over the location of the company, and the governing law shall be the laws of the Republic of Korea.

Addendum

These terms and conditions are effective from December 19, 2023.